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  New retail and NOB Refurb Renew
Warranty via Travion
Warranty period varies for most products and can best be found by looking it up through the manufacturer's website for your country/region 90 days, carry-in varies for most products and can best be found by looking it up through the manufacturer's website for your country/region
Explanation for warranty and support related questions please contact us at Travion
Details to find out the warranty period for each product you can use the manufacter warranty link Cisco Refresh are official products remanufactured by the manufacturer. These have the same warranty as the new counterpart. For more information, please refer to the following link:
Manufacturer Warranty
Contact manufacturer Cisco website Cisco website
Manufacturer's website Click here
Required Travion invoice number, serial number and a detailed problem description
Dead On Arrival (DOA)
RMA Travion You can request an RMA when you are logged in to our website. Don't have a login? Request this at or with your Travion contact.
Contact Travion Travion contact details: Email address: General tel: 0031 (0) 24 357 88 22 Return address: Travion, Bijsterhuizen 12-21, 6546AV, Nijmegen, The Netherlands. (please specify the Travion RMA number on the return package).
Disclaimer The aim of Travion is to provide you with correct and up-to-date information. However, we cannot guarantee that this information is error-free, complete and/or current in all cases. For these reasons, no rights can be derived from the information on the pages of our website. Travion accepts no liability for damage as a result of inaccuracies and/or outdated information.

Product conditions

New, Refurb, Spare, Renew

Products are sometimes available in various conditions. Our focus in on new retail, though if requested, or if there is no other option, we can offer the desired products in another condition. Below is an overview of the conditions as employed by our company.

Simply brand new. Recognizable in the webshop by the label new retail.

BULK/NOB (New Open Box)
e.g. damaged packages that have been repackaged in a bulk box or returned items that have been opened. The product itself is unused and therefore new. These can be identified in stores by [BULK] or [NOB] in the description and OEM number.

REFURB (Refurbished, used, ex-demo)
The umbrella term for used yet inspected & tested products. The guarantee on these products varies. Ask your account manager for the precise guarantee conditions. These can be identified in stores by [REFURB] in the description.

Products in the HP Renew Programme (official HP programme) are products that mostly derive from factory surpluses, HP demo centres and channel returns. Naturally these products come with the original full HP factory guarantee.These can be identified in the shop by [HP RENEW] in the description. For further information about HP Renew, click here.

Some HP products are available from the HP Spare Programme. The guarantee on these products is shorter than the regular guarantee, namely:
- The remaining period of the product in which the product is installed, or
- 90 days Parts Replacement Warranty.
Further information on HP Spare is available on the website of HP,